Effective Date: 28/09/2024
At YourOutfit.co, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for details on our shipping methods, delivery times, and other important information.
1. Shipping Destinations
We proudly offer worldwide shipping to the following regions:
- United States
- United Kingdom
- Australia
- Canada
- Europe
- Rest of the World
Shipping is free for all orders, no matter where you are in the world.
2. Shipping Timeframes
The estimated delivery times for each region are as follows:
- USA, UK, Australia, Canada: 5 to 7 business days
- Europe: 5 to 10 business days
- Rest of the World: 7 to 12 business days
Please note that these timeframes are estimates and may vary depending on factors such as customs processing, weather conditions, and other unforeseen circumstances.
3. Order Processing Time
- All orders are processed within 1 to 2 business days. Orders are not processed or shipped on weekends or holidays.
- Once your order has been processed and shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
4. Shipping Costs
- Shipping is free for all orders, regardless of the destination.
5. Customs, Duties, and Taxes
- YourOutfit.co is not responsible for any customs fees, import duties, or taxes that may be applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website. Please allow 24 to 48 hours for the tracking information to update.
7. Delivery Issues
- If you experience any issues with the delivery of your order, please contact our customer service team at [email protected] as soon as possible. We will work with the shipping carrier to resolve the issue.
8. Undeliverable Packages
- If a package is returned to us as undeliverable, we will contact you to arrange for re-shipment. Additional shipping fees may apply.
9. Lost or Stolen Packages
- YourOutfit.co is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly to file a claim.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at [email protected]